Service Agreement

1. Service Provider Information

Provider: Henan Yuanrui Network Technology Co., Ltd.

Office Address: No. 1210, 12th Floor, Unit 3, No. 76 Zhengbian Road, Guancheng Hui District, Zhengzhou, 450000, CN.

Website: henanyuanrui.com

Business Support: support@henanyuanrui.com

Key Accounts: liupengtong1@henanyuanrui.com

2. Acceptance Of Terms

By accessing or using our websites, software products, mobile management applications, APIs, or managed services, you agree to this Service Agreement and related policies including the Privacy Agreement.

3. Services Covered

Services can include network technology development, technical consulting, technical service, technical promotion, software development and sales, IT consulting, information system integration, graphic design, image and text production, ad design and agency operations, ad publication, marketing planning, enterprise management consulting, e-commerce services, and product sales operations.

Services also include mobile management app planning, development, release, operation support, analytics, and optimization for markets in Europe, North America, and other regions by agreement.

4. App Store Publication Terms

4.1 Store Channels

Applications may be released to Google Play, Apple App Store, and other approved channels according to product strategy and legal constraints.

4.2 Submission Responsibility

Where services include publication support, both parties cooperate to provide accurate metadata, age ratings, data disclosures, permissions justification, and policy declarations required by each store.

4.3 Platform Policy Priority

Store operator policies and legal mandates of relevant jurisdictions may require changes. We reserve the right to apply mandatory compliance updates needed for listing or continued availability.

5. Advertising And Monetization Terms

Where ad monetization features are enabled, supported ad formats can include app open ads, rewarded video ads, interstitial ads, and banner ads. Potential ad and mediation providers may include Google AdMob, Google Ad Manager, Meta Audience Network, AppLovin MAX, Unity Ads, ironSource, Mintegral, Pangle, Chartboost, InMobi, Liftoff Monetize, Vungle, Smaato, Start.io, Amazon Publisher Services, Yandex Ads, and other approved vendors.

Users and clients must comply with all ad policy requirements including lawful consent capture, prohibited content controls, invalid traffic prevention, and user-disclosure obligations.

6. Country And Region Compliance Adaptation

Services are designed to align with applicable legal and regulatory obligations in target markets, including but not limited to GDPR, UK GDPR, CCPA/CPRA and state privacy laws, PIPEDA, LGPD, APPI, PIPA, PDPA, Australian Privacy Principles, New Zealand Privacy Act, and other applicable laws.

If local law changes or regulator/store guidance is updated, technical and contractual controls may be modified accordingly.

7. Age, Eligibility, And Child Protection

Services are intended for lawful users and authorized business representatives. For consumer applications, age controls and child-protection rules apply as required by law and platform policy, including COPPA and equivalent rules. Parties must not knowingly use services for unlawful child data collection.

8. Customer Obligations

• Provide accurate, lawful, and non-infringing information.
• Maintain account credential security and authorized access controls.
• Use services in compliance with law, store rules, and contractual requirements.
• Obtain legally required permissions and consents for data processing and marketing activities.
• Refrain from misuse, security attacks, reverse engineering where prohibited, and rights infringement.

9. Intellectual Property

Unless otherwise agreed in writing, each party retains its pre-existing intellectual property rights. Deliverables and usage licenses are governed by project-specific contracts or statements of work. Third-party software, SDKs, and platform materials remain subject to their own licenses.

10. Data Protection And Security

Both parties agree to implement appropriate security measures. Our practices can include encrypted transport, least-privilege access, monitoring, and incident response procedures. Security obligations may be further defined in enterprise agreements.

11. Availability And Service Changes

We continuously improve products and may add, modify, suspend, or discontinue features based on legal requirements, platform changes, security needs, or business decisions. Where feasible, material changes are communicated in advance.

12. Fees, Payments, And Taxes

Paid services are governed by commercial agreements, invoices, or order forms. Unless otherwise stated, fees exclude taxes, duties, and government charges. Late payments may result in suspension, subject to contract terms.

13. Third-Party Services

Services may integrate third-party infrastructure, analytics, payment, notification, and advertising systems. We are not responsible for independent third-party service interruptions or policy decisions outside our control.

14. Warranties And Disclaimers

Except as expressly provided in a signed contract, services are provided on an as-available basis to the maximum extent permitted by law. We do not guarantee uninterrupted operation, error-free performance, or specific commercial outcomes.

15. Limitation Of Liability

To the extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages, including loss of profits or goodwill. Total liability is limited as set forth in applicable commercial contracts.

16. Indemnification

Each party will indemnify the other for third-party claims arising from its own unlawful conduct, rights infringement, or breach of obligations, subject to contractual procedures and limitations.

17. Suspension And Termination

We may suspend or terminate access for legal violations, policy breaches, fraud risk, security threats, or payment default under applicable terms. Termination rights and post-termination duties are defined by contract and law.

18. Governing Policy Hierarchy

Where multiple documents apply, signed commercial contracts prevail for scoped services. This Service Agreement governs general use. The Privacy Agreement governs personal information handling.

19. Updates To This Agreement

We may update this Service Agreement to reflect legal, technical, platform, or operational changes. Continued use after updates constitutes acceptance unless local law requires additional consent.

20. Contact And Notices

General service notices and legal requests may be directed to support@henanyuanrui.com. Key-account and enterprise contract matters may be directed to liupengtong1@henanyuanrui.com.

21. Export Control And Sanctions Compliance

Users and clients must comply with applicable export control laws, sanctions programs, and trade restrictions. Services may not be used in prohibited jurisdictions or for prohibited end uses where restricted by law.

22. Anti-Bribery And Ethical Conduct

All parties agree to comply with applicable anti-bribery, anti-corruption, and fair competition laws. No party shall offer, request, or accept unlawful payments or benefits in connection with services under this Agreement.

23. Force Majeure

Neither party is liable for delays or non-performance caused by events beyond reasonable control, including natural disasters, major infrastructure failures, war, terrorism, civil unrest, government actions, epidemics, or internet backbone disruptions.

The affected party will make reasonable efforts to mitigate impact and resume performance as soon as practicable.

24. Dispute Resolution

Parties should first attempt good-faith negotiation to resolve disputes. If negotiation fails, disputes may be resolved through mediation, arbitration, or competent courts as specified in signed commercial agreements and applicable law.

25. Severability And Entire Agreement

If any provision is held invalid or unenforceable, remaining provisions remain in effect to the maximum extent permitted by law. This Agreement, together with referenced policies and applicable signed contracts, forms the complete understanding between the parties for covered services.